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        <asp:Wizard ID="WebWizard" runat="server" BackColor="#EFF3FB" 
            BorderColor="#B5C7DE" BorderWidth="1px" DisplaySideBar="False" 
            Font-Names="Verdana" Font-Size="Medium" Height="255px" Width="97%"
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            onnextbuttonclick="WebWizard_NextButtonClick" 
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            <WizardSteps>
                <%--<asp:WizardStep ID="Preauth" runat="server" StepType="Finish" Title="Preauth">
                    <b>WARNING, WILL NOT DISPO AS SALE UNLESS SUCCESSFULL PRE-AUTH</b>
                    <br />
                    <br />
                    Amount: $<asp:Label ID="lblAmount" runat="server"></asp:Label>
                    <br />
                    <br />
                    <asp:Button ID="btnPreAuth" runat="server" Text="PreAuth" Visible="False" />
                    <asp:Button ID="btnVoidPreAuth" runat="server" Text="Void PreAuth" 
                        Visible="False" />
                    <br />
                    <asp:Label ID="lblPreAuthFailed" runat="server" 
                        Text="
                Im sorry but your card has been declined. Do you have another credit/debit 
                card you can use to process your order? 
                
                &lt;br /&gt;
                &lt;br /&gt;
                If &quot;Yes&quot; enter the new CC Number on the right, click Save Data, then click PreAuth." 
                        Visible="False"></asp:Label>
                </asp:WizardStep>--%>
                <asp:WizardStep ID="Intro" runat="server" StepType="Start" title="Intro">
                    <span class="style10"><strong>**NOTE: Script colors**</strong>
                    <br />
                    Blue: Notes to the agent </span>
                    <br />
                    <span class="style6">Red: Must be read as well as errors</span><br />
                    <span class="style8">Purple: Downsell</span><br />
                    <hr />
                    <span class="style10">&lt;&lt;For Spanish speaking callers only: Say “Un Momento” then 
                    click on the xfer button, enter the Phone Number 8002560595, and hit the xfer 
                    button again&gt;&gt;<br />
                    <br />
                    &lt;&lt;If at any time in the call you need to transfer to customer service, click on 
                    the xfer button, enter the Phone Number 8886892831 , and hit the xfer button 
                    again&gt;&gt; </span>
                    <br />
                    <br />
                    Thank you for calling NuWave. To insure proper handling and quality assurance, 
                    this call will be recorded, may I continue?<br />
                    <br />
                    <span class="style10">&lt;&lt; If “No”: </span><span class="style6">Without your 
                    approval to record this conversation, we will not be able to continue with the 
                    call. May I continue, realizing this call will be recorded? </span>
                    <span class="style10">&gt;&gt; </span>
                    <br />
                    <br />
                    My name is
                    <asp:Label ID="lblAgentName" runat="server" Text="___________"></asp:Label>
                    . How are you doing today? Great! – can I have your first name (wait for 
                    response) And your last name? Thanks!
                </asp:WizardStep>
                <asp:WizardStep ID="MainOffer" runat="server" StepType="Start" 
                    Title="MainOffer">
                    Thank you (Customer’s Name), I’m so glad that you called today because we have a 
                    tremendous money-saving opportunity for you.
                    <br />
                    <br />
                    As you saw on TV, you can now cut your family’s fat intake by up to 200%, and 
                    enjoy healthier, more delicious meals in a fraction of the time. Plus with the 
                    brand new &quot;Reheat&quot; feature, the NuWave Oven can make leftover meals fresh again! 
                    As a thank you for calling today, we have already made your first payment for 
                    you, so the amazing NuWave Oven is only <strong>3 installments of $39.99 
                    plus $29.95 S&amp;H.</strong>
                    <br />
                    <br />
                    <span class="style10"><strong>If asked &quot;What else is included in my oven?&quot;</strong>
                    <br />
                    Because you called in time for our special offer, I’m upgrading your order to 
                    express 24-Hour Processing at no additional charge, which guarantees that your 
                    order will be processed within 24 hours, or the next business day. In addition, 
                    we will also include the Gourmet Cooking DVD absolutely FREE. And as our gift to 
                    you, you&#39;ll get our NuWave Complete CookBook, NuWave Quick and Easy Cooking 
                    Guide and Lifetime VIP access to the NuWave Cooking Club website absolutely 
                    FREE. </span>
                    <br />
                    <br />
                    <strong>Close: Would you like to use a VISA or MC today?<br /> </strong>
                    <span class="style10">NOTE: This is a soft close. If you can get all of their 
                    information now, do. If not, or the customer hesitates, continue with the pitch.
                    </span>&nbsp;<hr />
                    <br />
                    <strong>Main Product Offer </strong>
                    <br />
                    <span class="style10">NOTE: You will not be able to select quantities below 
                    until you select a quantity of main ovens. </span>
                    <br />
                    <br />
                    Best of all, you also get the Nu-Wave Oven 90-Day No Questions Asked 
                    Satisfaction Guarantee: <strong>Try it in your home for the full 90 days and, if 
                    at any time you are not completely satisfied, simply return it for a full refund 
                    of the product price, <span class="style16">LESS S&amp;H</span>. There’s no risk.
                    </strong>
                    <br />
                    <br />
                    This NuWave Oven offer is not available in stores and would make a great gift 
                    for your friends and family members. Due to tremendous response, there is a 
                    limit of 10 ovens per customer.<br />
                    <br />
                    &nbsp;How many would you like to order today?
                    <br />
                    <asp:DropDownList ID="ddlMainProd" runat="server" AutoPostBack="True" 
                        OnSelectedIndexChanged="ddlMainProd_SelectedIndexChanged">
                        <asp:ListItem Selected="True" Value="0">Select a quantity</asp:ListItem>
                        <asp:ListItem>1</asp:ListItem>
                        <asp:ListItem>2</asp:ListItem>
                        <asp:ListItem>3</asp:ListItem>
                        <asp:ListItem>4</asp:ListItem>
                        <asp:ListItem>5</asp:ListItem>
                        <asp:ListItem>6</asp:ListItem>
                        <asp:ListItem>7</asp:ListItem>
                        <asp:ListItem>8</asp:ListItem>
                        <asp:ListItem>9</asp:ListItem>
                        <asp:ListItem>10</asp:ListItem>
                    </asp:DropDownList>
                    <br />
                    <br />
                    <hr />
                    <br />
                    <strong>Extender Ring Up-Sell:<em> (Read this up-sell verbatim, in its entirety)</em></strong>
                    <br />
                    &nbsp;<span class="style10">Note: See FAQs for information on cooking a turkey 
                    and ExtenderRing Kit</span>
                    <br />
                    <br />
                    <asp:Label ID="lblCfirst" runat="server" CssClass="style6" 
                        Text="(Customer's Name)"></asp:Label>
                    <span class="style6">, we have a special offer today on the Extender Ring Kit,<strong> 
                    which includes a 3” extender ring, 10” non-stick baking pan, and a 2” cooking 
                    rack.</strong> All are specially designed for the Nu Wave Oven:
                    <br />
                    <ol>
                        <li>The Extender Ring <strong>is great for holiday cooking</strong> and will 
                            increase the capacity of your Oven by up to 50 percent, <strong>allowing you to 
                            cook up to a 16 pound turkey</strong> or a 14-pound ham. </li>
                        <li>The 10” non-stick baking pan allows you to bake cookies, pies, and desserts or 
                            cook any meats, poultry, or fish in their own juices. </li>
                        <li>The 2” rack allows for multi-layer cooking. For example, you can broil steaks on 
                            one layer and cook vegetables on another, saving you time and cleanup. Also, the 
                            rack is great for dehydrating beef jerky, fruits, and vegetables so you can make 
                            healthy snacks for family and guests. </li>
                    </ol>
                    </span><span class="style6">This is such a popular item that over 85% of our 
                    customers are adding the Extender Ring Kit to their order. The total value for 
                    the kit is over $100, but today only, we are offering all of these items at a 65 
                    percent discount of only <strong><span class="style5">$34.95</span> plus
                    <span class="style5">$9.95</span> S&amp;H</strong>, billed to the same account. We 
                    will even give you an additional 29.95 off the shipping of your oven if you 
                    choose to add this to your order which means we are essentially shipping the 
                    oven to you for free!
                    <br />
                    So you can enjoy all these great items, I’ll add the Extender Ring Kit to your 
                    order. <strong>Sound good?</strong></span><br />
                    <asp:Panel ID="pnlExtenderRingDownsell1" runat="server" Visible="False">
                        <strong>
                        <br />
                        <span class="style8">Extender Ring Downsell 1 (Free Shipping)
                        <br />
                        <br />
                        </span></strong><span class="style8">No problem
                        <asp:Label ID="lblCfirst1" runat="server" Text="(Customer First Name)"></asp:Label>
                        , but keep in mind that the Extender Ring Kit is something that will save you 
                        time and cleanup effort, while allowing you to cook several different items at 
                        once - making the use of your oven more enjoyable. Since this is such a 
                        fantastic addition to your oven, I am authorized to offer you the Extender Ring 
                        Kit for $34.95 with no additional shipping and handling. We will still waive 
                        your oven&#39;s shipping if you choose to add this to your order!
                        <br />
                        Would you like me to add this to your order today?<br /> (Limit 1 per oven 
                        ordered) </span>
                        <br />
                        <asp:CheckBox ID="cbERKDown1" runat="server" 
                            Text="Click here to add shipping discount for Extender Ring Kits" />
                        <br />
                    </asp:Panel>
                    <asp:Button ID="btnExtRingReb" runat="server" CausesValidation="False" 
                        OnClick="btnExtRingReb_Click" Text="Click for Rebuttal" />
                    <br />
                    <br />
                    How many would you like?<br />
                    <asp:DropDownList ID="ddlExtenderRingQty" runat="server">
                        <asp:ListItem Selected="True" Value="0">Select a quantity</asp:ListItem>
                    </asp:DropDownList>
                    <br />
                    <br />
                    <span class="style10">*NOTE: You must select a quantity to add this item to the 
                    order</span><br />
                    <br />
                    <hr />
                    <strong>Bonuses</strong>
                    <br />
                    <strong><span class="style10">*NOTE: With all bonuses they can get up to the 
                    number of ovens purchased. </span></strong>
                    <br />
                    <hr />
                    <br />
                    <strong>NuWave Baking Kit</strong>
                    <br />
                    As you saw on TV, we’re sending you the Nuwave Baking Kit <u>a $100 value for 
                    Free.</u> Just pay the shipping and processing cost of $19.95. The 16-piece 
                    baking kit includes an 8x8 silicone baking pan with a divider insert, 12 
                    silicone cupcake liners, silicone baking ring, a stainless steel whip it, and 
                    the Nuwave Baking Book. Now you can make breads, cakes, muffins, pies, cookies, 
                    brownies, cornbread or cupcakes …anything you would bake in a regular oven, but 
                    without heating up your kitchen. And the benefit of silicone is that it 
                    eliminates the need for added oils or butter. Our silicone is dishwasher safe 
                    AND the best part about the cupcake liners is that they are re-useable. All we 
                    ask is that you cover the shipping and processing of $19.95, Ok?
                    <br />
                    <br />
                    How many would you like?<br />
                    <asp:DropDownList ID="ddlMainBakingKitQty" runat="server">
                        <asp:ListItem Selected="True" Value="0">Select a quantity</asp:ListItem>
                    </asp:DropDownList>
                    <br />
                    <br />
                    <span class="style10">*NOTE: You must select a quantity to add this item to the 
                    order<br /></span>
                    <hr />
                    <br />
                    <strong>NuWave Party Mixer + Twister Upsell</strong>
                    <br />
                    We’re also sending you both the Party Mixer and the NuWave Twister a combined
                    <span class="style5"><strong>$200 value for FREE.</strong></span> The party 
                    mixer is both Dishwasher and Freezer-safe, and versatile with 4 durable blades 
                    and a seal &amp; store lid. The party mixer is excellent for making frozen drinks, 
                    snow cones, salsa, soups, smoothies and much more. The NuWave Twister, our 
                    multi-purpose blender lets you blast through all of your food prep chores in 
                    seconds. <strong>Both products come in their own beautiful color gift box so you 
                    can decide to keep them for yourself or give them away as gifts.</strong> We 
                    normally charge $29.95 S&amp;P on the Party Mixer and $14.50 S&amp;P for the twister, 
                    but I am authorized to include the twister at no charge if you pay the S&amp;P on 
                    the Party Mixer. So let’s add this to your order, OK? (Must get clear 
                    acceptance)<br /> <br />
                    How many would you like?<br />
                    <asp:DropDownList ID="ddlMainTwistMixQty" runat="server">
                        <asp:ListItem Selected="True" Value="0">Select a quantity</asp:ListItem>
                    </asp:DropDownList>
                    <br />
                    <span class="style10">
                    <br />
                    *NOTE: You must select a quantity to add the item to the order</span>&nbsp;<hr /> <span class="style10">
                    <br />
                    *NOTE: If you haven&#39;t gathered customer data already, including pay method 
                    information, please do so now.</span>
                </asp:WizardStep>
                <asp:WizardStep ID="Upsells" runat="server" StepType="Step" Title="Upsells">
                    <strong>Partial Wrap-Up: </strong>Grab a pen and please write down your order 
                    number:
                    <asp:Label ID="lblOrderNum" runat="server" Text="________"></asp:Label>
                    .<br />
                    <br />
                    <asp:Panel ID="pnlAddtlOvens" runat="server" Visible="False">
                        <hr />
                        <strong>Additional Ovens</strong> <span class="style7">(Only offered if customer 
                        only takes 1 with the main offer)</span>
                        <br />
                        <br />
                        Since the NuWave Oven also makes such a great holiday gift, today we&#39;re offering 
                        new customers a special holiday savings on additional NuWave Ovens. Purchase 
                        more NuWave Ovens for just <u>$99.99</u> with free shipping (this discount 
                        applies to 48 states). You still get the same 90-day satisfaction guarantee! At 
                        this discounted price, the NuWave Oven is <strong>an irresistible holiday gift 
                        for friends and family members.</strong>
                        <br />
                        <br />
                        While we have this offer available how many additional NuWave Ovens would you 
                        like to add to your order? (Wait for response – must get clear acceptance)<br /> 
                        &nbsp;<asp:DropDownList ID="ddlAddtlOvenQty" runat="server" AutoPostBack="True" 
                            OnSelectedIndexChanged="ddlAddtlOvenQty_SelectedIndexChanged" 
                            style="height: 22px">
                            <asp:ListItem Selected="True" Value="0">Select a quantity</asp:ListItem>
                            <asp:ListItem>1</asp:ListItem>
                            <asp:ListItem>2</asp:ListItem>
                            <asp:ListItem>3</asp:ListItem>
                            <asp:ListItem>4</asp:ListItem>
                            <asp:ListItem>5</asp:ListItem>
                            <asp:ListItem>6</asp:ListItem>
                            <asp:ListItem>7</asp:ListItem>
                            <asp:ListItem>8</asp:ListItem>
                            <asp:ListItem>9</asp:ListItem>
                        </asp:DropDownList>
                        <br />
                        <span class="style10">*NOTE: You must select a quantity to add this item to the 
                        order<br /> </span>
                        <br />
                        <asp:Panel ID="pnlAddOvenFreebees" runat="server" Visible="False">
                            We’ll go ahead and <strong>include the Extender Ring Kit, NuWave Baking Kit, 
                            Party Mixer, and Twister under the same terms for your additional ovens,OK?<br /> </strong>
                            <br />
                            <span class="style10">*NOTE: You must select a quantity to add the item to the 
                            order<br /> </span>
                            <table>
                                <tr ID="trERK" runat="server" Visible="False">
                                    <td ID="Td5" runat="server">
                                        How many additional extender ring kits would you like?
                                    </td>
                                    <td ID="Td6" runat="server">
                                        <asp:DropDownList ID="ddladdlERKQty" runat="server">
                                            <asp:ListItem Selected="True" Value="0">Select a quantity</asp:ListItem>
                                        </asp:DropDownList>
                                    </td>
                                </tr>
                                <tr ID="trBakingKit" runat="server" Visible="False">
                                    <td ID="Td1" runat="server" class="style15">
                                        How many additional baking kits would you like?</td>
                                    <td ID="Td2" runat="server" class="style15">
                                        <asp:DropDownList ID="ddladdlBakingKitQty" runat="server">
                                            <asp:ListItem Selected="True" Value="0">Select a quantity</asp:ListItem>
                                        </asp:DropDownList>
                                    </td>
                                </tr>
                                <tr ID="trTwistMix" runat="server" Visible="False">
                                    <td ID="Td3" runat="server">
                                        How many additional sets of the Party Mixer and Twister would you like?
                                    </td>
                                    <td ID="Td4" runat="server">
                                        <asp:DropDownList ID="ddladdlTwistMixQty" runat="server">
                                            <asp:ListItem Selected="True" Value="0">Select a quantity</asp:ListItem>
                                        </asp:DropDownList>
                                    </td>
                                </tr>
                            </table>
                        </asp:Panel>
                    </asp:Panel>
                    <hr />
                    <br />
                    <strong>Partial Wrap-Up: </strong>You’re going to absolutely love your NuWave 
                    Oven!!! Please write down our Customer Service number in case you have any 
                    questions while you are using your NuWave Oven…888-689-2831.<br />
                    <hr />
                    <br />
                    <strong>Partial Wrap-Up:&nbsp; </strong>May I please confirm your phone number 
                    in case we get disconnected? Great, thanks.<br />
                    <hr />
                    <strong>
                    <br />
                    Supreme Pizza Kit Upsell</strong>
                    <br />
                    <br />
                    We&#39;re also sending you the <strong>Supreme Pizza Kit, <u>a $100 value at over an 
                    $80 savings!</u></strong> Why pay extra for delivery when you can now turn 
                    ordinary frozen pizza into a scrumptious, cheesy treat for the entire family? 
                    The NuWave Supreme Pizza Kit includes the stainless steel pizza flipper; 
                    silicone pizza liner; stainless steel pizza server; and durable, eco-friendly 
                    100% bamboo cutting board. The pizza kit is available to you at just $19.95 plus 
                    $9.95 s&amp;p. I’ll go ahead and add the pizza kit to your order OK?
                    <br />
                    <br />
                    <asp:Button ID="btnPizzaDownsell" runat="server" CausesValidation="False" 
                        OnClick="btnPizzaDownsell_Click" Text="View Pizza Kit Downsell" />
                    <asp:Panel ID="pnlPizzaDownsell" runat="server" Visible="False">
                        <span class="style9"><strong>
                        <br/>
                        Pizza Kit Discount Downsell
                        <br />
                        </strong>
                        <br />
                        I understand how you feel, and you are right...what I can do for you is give you 
                        a discount bringing the cost to only $9.99 for the pizza kit and $9.95 for $S&amp;P.
                        <strong>So I’ll go ahead and send you the pizza kit for the discounted total of 
                        $19.94, Ok? (Must get clear acceptance) </strong></span>
                        <br />
                        <br />
                        <asp:CheckBox ID="cbPKDown" runat="server" 
                            Text="Click here to add discounted shipping for Pizza Kits" />
                        <br />
                    </asp:Panel>
                    <br />
                    <br />
                    How many would you like?<br />
                    <asp:DropDownList ID="ddlMainPizzaKitQty" runat="server">
                        <asp:ListItem Selected="True" Value="0">Select a quantity</asp:ListItem>
                    </asp:DropDownList>
                    <br />
                    <br />
                    <span class="style10">*NOTE: You must select a quantity to add this item to the 
                    order</span><br />
                    <br />
                    <hr />
                    <br />
                    <strong>Color Choice – Up-Sell to Black</strong>
                    <br />
                    <span class="style10">*NOTE: With the Black Oven upsell, either all of their 
                    ovens are black or none of them are</span><br />
                    <br />
                    As a part of an exclusive offer, you have the option of upgrading your oven to a 
                    black model to better match your décor. The black oven also comes with the high 
                    quality eco-friendly non-stick, enamel liner pan which does NOT contain PTFE or 
                    PFOA. This is over $60 in value, but for <strong>only $10.00 more per 
                    installment per oven</strong> we’ll add this to your order. Would the black oven 
                    be better for you?
                    <br />
                    <br />
                    <asp:Panel ID="pnlBlackReb" runat="server" Visible="False">
                        <strong>
                        <br />
                        <span class="style8">Color Choice Down-sell: Discount Black Ovens</span></strong><span 
                            class="style8">
                        <br />
                        <br />
                        If it makes it easier for you, I can offer you the black model for a discounted 
                        price of <strong>just an additional $5 per installment</strong>. Should we add 
                        this to your order? </span>
                        <br />
                        <asp:CheckBox ID="cbBlackDwn" runat="server" 
                            Text="Click here to add discount for black ovens" />
                        <br />
                    </asp:Panel>
                    <asp:Button ID="btnBlackReb" runat="server" CausesValidation="False" 
                        OnClick="btnBlackReb_Click" Text="Click for Rebuttal" />
                    <br />
                    <br />
                    <asp:CheckBox ID="cbBlackOvens" runat="server" Text="Upgrade ovens to Black" />
                    <br />
                    <span class="style10">*NOTE: You must check this box to add this item to the 
                    order</span><br />
                    <br />
                    
                </asp:WizardStep>
                <asp:WizardStep ID="BuyAll" runat="server" StepType="Start" 
                    Title="BuyAll">
                    <p>
                        That&#39;s great to hear that you would like everything that was seen on TV. We 
                        normally offer the NuWave Oven, Extender Ring Kit, Baking Kit, Party Mixer, 
                        NuWave Twister, and Supreme Pizza Kit at a special package price of $315 for the 
                        white version and $345 for the black version, however, as a limited time Holiday 
                        Special, we are able to offer you a deeper discount. If you place your order 
                        now, pay just $230 if you would like your oven in white, or $245 if you would 
                        like to order in black.
                    </p>
                    <p>
                        Which Holiday special package would you like to order?
                    </p>
                    <p>
                        <asp:CheckBox ID="cbAllWhite" runat="server" AutoPostBack="True" 
                            OnCheckedChanged="cbAllWhite_CheckedChanged" Text="White Oven Package" />
                        <asp:CheckBox ID="cbAllBlack" runat="server" AutoPostBack="True" 
                            OnCheckedChanged="cbAllBlack_CheckedChanged" Text="Black Oven Package" />
                    </p>
                    <p>
                        How many would you like?
                    </p>
                    <asp:DropDownList ID="ddlAllPackage" runat="server">
                        <asp:ListItem Selected="True" Value="0">Select a quantity</asp:ListItem>
                        <asp:ListItem>1</asp:ListItem>
                        <asp:ListItem>2</asp:ListItem>
                        <asp:ListItem>3</asp:ListItem>
                        <asp:ListItem>4</asp:ListItem>
                        <asp:ListItem>5</asp:ListItem>
                        <asp:ListItem>6</asp:ListItem>
                        <asp:ListItem>7</asp:ListItem>
                        <asp:ListItem>8</asp:ListItem>
                        <asp:ListItem>9</asp:ListItem>
                        <asp:ListItem>10</asp:ListItem>
                    </asp:DropDownList>
                    <p>
                        <span class="style10">
                            Note: You must select both a package and a quantity to add the items to the order.
                        </span>
                    </p>
                    <p>
                        <span class="style10">
                            &lt;&lt;If No:
                            <span class="style6">
                                That&#39;s perfectly understandable. In fact, it may be best to customize your 
                                order to your preferences. Let&#39;s start from the top with the NuWave Oven.
                            </span>
                            &gt;&gt;
                        </span>
                    </p>
                    <asp:Button ID="btnRestartPitch" runat="server" Text="Go to main offer pitch" 
                        OnClick="btnRestartPitch_Click" />
                    <p>
                        <span class="style10">
                            Note: If you click this button you will have to re-select any items you 
                        selected on previous pages. Clicking next will either take you on to finish a 
                        &quot;buy it all&quot; sale or to the disposition page.
                        </span>
                    </p>
                </asp:WizardStep>
                <asp:WizardStep ID="FinishOffer" runat="server" StepType="Step" 
                    Title="FinishOffer">
                    <asp:Panel ID="pnlOnePay" runat="server">
                        
                        <strong>
                        <br />
                        One Pay Option
                        <br />
                        </strong>
                        <br />
                        We can also include a 2-year warranty for Free as a special bonus offer for 
                        upgrading your order to 1-pay today. Would you like us to authorize your order 
                        for the full amount? This way you don’t have to worry about the payments coming 
                        out each month, <strong>OK? (Must 
                        get clear acceptance) 
                        <br />
                        </strong>
                        <br />
                        <asp:CheckBox ID="cbOnePay" runat="server" 
                            Text="Click here to make order one-pay" />
                        <br />
                        <br />
                        <span class="style10">*NOTE: You must check this box to add this item to the 
                        order<br /> </span></asp:Panel>
                    <hr />
                    <strong>
                    <br />
                    24-Hour Processing</strong><span class="style6"> (Read Verbatim and get clear 
                    acceptance)</span>
                    <br />
                    <br />
                    In order to provide you with the best service and quickest delivery time, we are 
                    unable to process cancellations if you choose to accept our 24-Hour Order 
                    Processing Offer. You may still return your oven for any reason within 90 days 
                    for a full refund of the purchase price.
                    <br />
                    <br />
                    Would you prefer for us to process and ship your order within 24 hours or our 
                    normal processing time of 2-3 days?
                    <br />
                    <br />
                    <asp:RadioButtonList ID="rbl24Hour" runat="server" AutoPostBack="True" 
                        OnSelectedIndexChanged="rbl24Hour_SelectedIndexChanged">
                        <asp:ListItem Selected="True" Value="Yes">24-Hour Processing</asp:ListItem>
                        <asp:ListItem Value="No">Normal Processing</asp:ListItem>
                    </asp:RadioButtonList>
                    <asp:Panel ID="pnlRushShip" runat="server" Visible="False">
                        <br />
                        <span class="style8">With standard processing, delivery time can be up to three 
                        weeks. So many customers choose to get our rush shipping for only $15. Can I add 
                        Rush Shipping to your order? (Must get clear acceptance)</span><span 
                            class="style9">
                        <br />
                        </span>
                        <br />
                        <asp:CheckBox ID="cbRushShip" runat="server" 
                            Text="Add Rush Shipping to order" />
                        <br />
                        <span class="style10">*NOTE: You must check this box to add this item to the 
                        order</span></asp:Panel>
                </asp:WizardStep>
                <asp:WizardStep ID="Recap" runat="server" StepType="Finish" Title="Recap">
                    Your confirmation number is
                    <asp:Label ID="lblrConfirmationNum" runat="server" Text="________"></asp:Label>
                    <br />
                    Customer Service Number – 888-689-2831 (8a – 6p Mon – Fri CST)
                    <br />
                    For billing conformation may I please have your e-mail address?
                    <br />
                    Confirm e-mail address.
                    <br />
                    Confirm address listed on the right.<br />The items you&#39;ve ordered today are:<br />
                    <asp:GridView ID="GridView1" runat="server" EnableModelValidation="True">
                    </asp:GridView>
                    <asp:Panel ID="pnlrOnePayTotal" runat="server" Visible="False">
                        Your order total today is $<asp:Label ID="lblrOnePayTotal" runat="server" 
                            Text="0"></asp:Label>
                    </asp:Panel>
                    <asp:Panel ID="pnlrMultiPayTotal" runat="server" Visible="False">
                        Your order total today is $<asp:Label ID="lblrMultiPayTotal1st" runat="server" 
                            Text="0"></asp:Label>
                        &nbsp;and you’ll have two additional payments of $<asp:Label ID="lblrMultiPayTotal2" 
                            runat="server" Text="0"></asp:Label>
                        &nbsp;in approximately 30 and 60 days. The actual payment schedule will be on your 
                        shipping documents.
                    </asp:Panel>
                    <br />
                    <b>
                        <asp:Label ID="lblrOver300" runat="server" CssClass="style14" 
                            Text="ORDER IS OVER $300. PLEASE INFORM CUSTOMER THEY WILL NEED TO MAIL A CHECK IN TO: 1755 N Butterfield Rd Libertyville, IL 60048" 
                            Visible="False">
                        </asp:Label>
                    </b>
                    <br />
                    <asp:Label ID="lblCInfoSubmitted" runat="server" CssClass="style6" 
                        Text="Please submit complete customer information before Dispositioning" 
                        Visible="False"></asp:Label>
                    <br />
                </asp:WizardStep>
                <asp:WizardStep ID="Disposition" runat="server" StepType="Complete" 
                Title="Disposition">
                    <asp:Label ID="lblProdinsert" runat="server" Visible="False"></asp:Label>
                    <asp:Panel ID="pnlDispoNonSale" runat="server" Visible="False">
                        Please select a disposition to the right.</asp:Panel>
                </asp:WizardStep>
            </WizardSteps>
        </asp:Wizard>
    </asp:Panel>
    <asp:Panel ID="pnlMainReb" runat="server" BackColor="#EFF3FB" BorderColor="#B5C7DE" 
        BorderWidth="1px" Width="96%" Visible="False">
        <asp:Panel ID="pnlRewardCert" runat="server" Visible="True">
                            <strong>
                            <br class="style11" />
                            <span class="style8">$100 Retail Rebate Reward Certificate. !!!! SAVE THE SALE 
                            !!!!</span></strong><span class="style9"> </span><span class="style11">
                            <br />
                            <br />
                            </span>
                            <span class="style8">
                                (Customer’s Name), I can 
                                appreciate your hesitancy, so let me make it easier for you by 
                                <strong>
                                    adding a Retail Rebate Reward Certificate to your order. To celebrate over 2 Million NuWave Ovens sold, 
                                    you’ll also receive your choice of four great rewards. You get to choose either a $100 retail shopping rebate, 
                                    good for your favorite retailers nationwide such as Walmart and Target, or a $25 restaurant gift card, or a three 
                                    day two night vacation getaway to forty great destinations, or a $500 grocery savings reward! That’s your choice 
                                    of one of four great rewards, as our thank you for purchasing our NuWave Oven today! 
                                </strong>
                                So you get all this and you can get the newest technology in 
                                cooking that not only produces the best tasting foods, but also cooks foods, 
                                even foods you forget to defrost, up to 50% faster. Remember, you can return the 
                                oven for ANY reason within 90 days for a full refund, so why not give 
                                it a try? There's no risk. With that in mind I’ll go ahead and get the NuWave Oven out to 
                                you today, OK?” 
                            </span>
                            <br />
                            <asp:CheckBox ID="cbRewardCert" runat="server" />
                            <span class="style10">Check this box to add the Reward Certificate to the Order</span>
                        </asp:Panel>
                       

                        
    </asp:Panel>
    <asp:Panel ID="pnlViewOrder" runat="server" BackColor="#EFF3FB" 
        BorderColor="#B5C7DE" BorderWidth="1px" Width="96%" Visible="False" 
        Height="450px" ForeColor="Black">
        <asp:GridView ID="gvViewOrder" runat="server" HeaderStyle-Font-Bold="true" Font-Names="Verdana" Font-Size="small" ForeColor = "Black">
        </asp:GridView>
            Single Pay Subtotal: $<asp:Label ID="lblrOnePayTotal0" runat="server" 
                Text="___________"></asp:Label>
                <br />
            3-Pay Subtotal: $<asp:Label ID="lblrMultiPayTotal1st0" runat="server" 
                Text="_________"></asp:Label>
                Today and two additional payments of $<asp:Label ID="lblrMultiPayTotal0" 
                runat="server" Text="________"></asp:Label>
            &nbsp;in approximately 30 and 60 days. 
            <br />
            <asp:Label ID="lblECError" runat="server" Visible="False" 
            Text="3-PAY not available for e-checks" ForeColor="Red"></asp:Label>
    </asp:Panel>
    <asp:Panel ID="pnlInfo" runat="server" BackColor="#EFF3FB" 
        BorderColor="#B5C7DE" BorderWidth="1px" Width="96%" Visible="False" 
        Height="400px" ForeColor="Black">
        <asp:Panel ID="pnlECheck" runat="server" Visible="False">
                            <span class="style10">
                            <br />
                            **If the customer is using an E-check for payment**<br />
                            <br />
                            1. Make sure they know that the Maximum total must be $300 or less. Otherwise, 
                            they will need to mail the check in.<br /> 2. E-check payment available on 1-pay 
                            Only - MAXIMUM $300<br /> 3. You <strong>MUST </strong>inform them of the 
                            following:
                            <br /> &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
                            </span> 
                            <span class="style6">(Customer), we would like to make sure you are aware 
                            that e-checks take 1-2 weeks to process. This means you will get your product 
                            within 2-3 weeks. We will try to get your NuWave Oven out to you as soon as we 
                            can. If you would like, you can use a credit or debit card and we’ll be able to 
                            get the product shipped to you within 3-5 business days. </span>
        </asp:Panel>
        <asp:Panel ID="pnlPOBOX" runat="server" Visible="False">
                            <span class="style10"><strong>
                            <br />
                            If the customer is having their order shipped to a PO Box, make sure you give 
                            them the correct estimated arrival time of 7 to 10 business days but try to 
                            overcome the PO Box shipping address with the following rebuttal:
                            <br />
                            </strong><em>If Shipping Address is PO Box<br /> </em>
                            </span>
                            <span class="style6">Do you have a physical 
                            address we can use instead of a PO Box? I can use either one, but with a 
                            physical address we can ship with UPS or Fed-Ex Ground enabling you to receive 
                            your product about a week sooner.</span>
        </asp:Panel>
        <asp:Button ID="btnInfoDone" runat="server" Text="Return to Script" 
            onclick="btnInfoDone_Click" />

    </asp:Panel>
    <%--<asp:WizardStep ID="Preauth" runat="server" StepType="Finish" Title="Preauth">
                    <b>WARNING, WILL NOT DISPO AS SALE UNLESS SUCCESSFULL PRE-AUTH</b>
                    <br />
                    <br />
                    Amount: $<asp:Label ID="lblAmount" runat="server"></asp:Label>
                    <br />
                    <br />
                    <asp:Button ID="btnPreAuth" runat="server" Text="PreAuth" Visible="False" />
                    <asp:Button ID="btnVoidPreAuth" runat="server" Text="Void PreAuth" 
                        Visible="False" />
                    <br />
                    <asp:Label ID="lblPreAuthFailed" runat="server" 
                        Text="
                Im sorry but your card has been declined. Do you have another credit/debit 
                card you can use to process your order? 
                
                &lt;br /&gt;
                &lt;br /&gt;
                If &quot;Yes&quot; enter the new CC Number on the right, click Save Data, then click PreAuth." 
                        Visible="False"></asp:Label>
                </asp:WizardStep>--%>
<asp:Panel ID="pnlFAQ" runat="server" BackColor="#EFF3FB" BorderColor="#B5C7DE" 
        BorderWidth="1px" Width="96%" Visible="False" Height="475px" 
        ScrollBars="Auto">
        <strong>PAYMENT METHODS ACCEPTED </strong>
        <br />
        <br />
        Credit or Debit Card
        <br />
        Check By Phone: 1-Payment accepted only; Not accepted in Canada (Check limit 
        $300) Check or Money Order by mail (ONLY INTERNATIONAL MONEY ORDERS MADE IN U.S. 
        DOLLAR WILL BE ACCEPTED FROM CANADA)
        <br />
        <br />
        <strong>STATE TAX </strong>
        <br />
        <br />
        7.5% Illinois tax
        <br />
        <br />
        <strong>DELIVERY AVAILABILITY </strong>
        <br />
        <br />
        &nbsp;&nbsp;&nbsp; • 48 Continuous States, including Alaska, Hawaii, &amp; Canada
        <br />
        &nbsp;&nbsp;&nbsp; • PO Boxes and Military Addresses OK for “Ship To” addresses<br />
        <br />
        USA:
        <br />
        <br />
        We ship via UPS or Fedex unless the shipping address is a PO Box. If the 
        shipping address is a PO Box, we ship via USPS.
        <br />
        <br />
        For Canada:
        <br />
        <br />
        We ship via UPS unless the address is a PO Box. If the shipping address is a PO 
        Box, we ship via standard mail.
        <br />
        <br />
        SHIPPING TIME FOR OVENS: 
        <table border="2px">
            <tr>
                <th class="style3" 
                    style="border-bottom-style: solid; border-bottom-width: medium; border-bottom-color: #000000">TYPES</th>
                <th class="style4" 
                    style="border-bottom-style: solid; border-bottom-width: medium; border-bottom-color: #000000">48 STATES</th>
                <th class="style4" 
                    style="border-bottom-style: solid; border-bottom-width: medium; border-bottom-color: #000000">AK &amp; HI</th>
                <th class="style4" 
                    style="border-bottom-style: solid; border-bottom-width: medium; border-bottom-color: #000000">CANADA</th>
            </tr>
            <tr>
                <td class="style2">STANDARD SHIP</td>
            </tr>
            <tr>
                <td class="style2">1 - PAY</td>
                <td>5 TO 7 DAYS</td>
                <td>10 TO 15 DAYS</td>
                <td>10 TO 15 DAYS</td>
            </tr>
            <tr>
                <td class="style2">3 - PAY</td>
                 <td>7 TO 10 DAYS</td>
                <td>15 TO 20 DAYS</td>
                <td>15 TO 20 DAYS</td>
            </tr>
            <tr><th class="style2">EXPRESS SHIP/ 24 HR Processing</th></tr>
            <tr>
                <td class="style2">1 - PAY</td>
                <td>2 TO 5 DAYS</td>
                <td>5 TO 7 DAYS</td>
                <td>4 TO 10 DAYS</td>
            </tr>
            <tr>
                <td class="style2">3 - PAY</td>
                <td>2 TO 5 DAYS</td>
                <td>5 TO 7 DAYS</td>
                <td>4 TO 10 DAYS</td>
            </tr>
            <tr>
                <th class="style2">RUSH SHIP</th>
                <td>$15 PER OVEN</td>
                <td>$15 PER OVEN</td>
                <td>$20 PER OVEN</td>
            </tr>
            <tr>
                <td class="style2">1 - PAY</td>
                <td>3 TO 6 DAYS</td>
                <td>7 TO 10 DAYS</td>
                <td>7 TO 12 DAYS</td>
            </tr>
            <tr>
                <td class="style2">3 - PAY</td>
                <td>3 TO 6 DAYS</td>
                <td>7 TO 10 DAYS</td>
                <td>7 TO 12 DAYS</td>
            </tr>
            <tr>
                <th class="style2">E-CHECK SHIP</th>
                <td>$29.95</td>
                <td$39.95></td>
                <td>$59.95</td>
            </tr>
            <tr>
                <td class="style2">1 - PAY</td>
                <td>2 TO 3 WEEKS</td>
                <td>2 TO 3 WEEKS</td>
                <td>N/A</td>
            </tr>
            <tr>
                <td class="style2">3 - PAY</td>
                <td>N/A</td>
                <td>N/A</td>
                <td>N/A</td>
            </tr>
            <tr><th class="style2">MAIL IN CHECK</th></tr>
            <tr>
                <td class="style2">1 - PAY</td>
                <td>3 TO 4 WEEKS</td>
                <td>3 TO 4 WEEKS</td>
                <td>6 TO 8 WEEKS</td>
            </tr>
            <tr>
                <td class="style2">3 - PAY</td>
                <td>N/A</td>
                <td>N/A</td>
                <td>N/A</td>
            </tr>
            <tr><th class="style2">POST OFFICE</th></tr>
            <tr>
                <td class="style2">1 - PAY</td>
                <td>2 TO 3 WEEKS</td>
                <td>2 TO 3 WEEKS</td>
                <td>4 TO 6 WEEKS</td>
            </tr>
            <tr>
                <td class="style2">3 - PAY</td>
                <td>3 TO 4 WEEKS</td>
                <td>3 TO 4 WEEKS</td>
                <td>4 TO 6 WEEKS</td>
            </tr>
        </table> 
        <strong>
        <br />
        WARRANTY / GUARANTEE</strong>
        <ul>
            <li>90-day money back guarantee on the price, less the cost of shipping and handling.</li>
            <li>One-year limited manufacturer’s warranty</li>
            <li>his covers all components of the NuWave Oven. The 4 Year Warranty extends the 
        coverage for all electronic components for a full 4 years for a total of 5 years 
        of coverage.</li>
        </ul>
        <strong>CUSTOMER SERVICE </strong>
        <br />
        <br />
        Customer service can be reached by calling 888-689-2831 (888-NUWAVE1), Monday 
        through Friday, 8am to 6pm Central Time Customer service address:
        <br />
        Nu-Wave Oven
        <br />
        1755 Butterfield Rd
        <br />
        Libertyville, IL 60048
        <br />
        <br />
        <strong>CHECK/MONEY ORDER </strong>
        <br />
        <br />
        Nu-Wave Oven
        <br />
        1755 Butterfield Rd
        <br />
        Libertyville, IL 60048
        <br />
        <br />
        NOTE: 3-Pay plan not available with check or money orders.
        <br />
        <br />
        <strong>WEB ADDRESS</strong><br />
        <br />
        http://www.NUWAVEOVEN.com<br />
        <br />
        <strong>Owner&#39;s manual languages?</strong>
        <br />
        <br />
        Owner’s manual plus the Quick and Easy Cooking Guide are in English and Spanish 
        and they are included in the box.
        <br />
        <br />
        <strong>Canadian Duties and Taxes</strong>
        <br />
        <br />
        If you have a physical address in Canada we can use instead of a PO Box (I can 
        use either one), but with a physical address we can ship with UPS enabling you 
        to receive your product sooner. In addition, for ordering today, and if you are 
        able to supply us with a physical address, Hearthware will also take care of the 
        Canadian import duties and taxes for you. This can save you up to $50.00 dollars 
        alone.
        <br />
        <br />
        <strong>1. What is Triple Combo Cooking (TCC) power? </strong>
        <br />
        <br />
        The TCC combines the three cooking methods.
            <ul>
                <li>Conduction is the heat that is applied directly to the food.</li>
                <li>Convection is the circulated hot air, produced by our quiet motor and a specially designed fan. They allow the heat to distribute evenly for faster cooking and even browning.</li>
                <li>Far Infrared is simply 
                    a form of gentle, invisible radiant heat. It penetrates the inside of foods 
                    while also cooking from the outside, leaving foods moist and full of flavor yet 
                    browned to perfection. Hearthware’s specially patented heating rods enhance the 
                    NuWave Oven’s unique infrared capabilities. The concept is similar to the warmth 
                    of the sun’s rays felt on your skin. As a matter of fact, about 80% of the sun’s 
                    rays consist of these infrared rays. The same principle applies to our NuWave 
                    Oven, only on a smaller scale. Restaurants have been using this heat for years 
                    to keep foods warm.
                </li>
            </ul>  
        <br />
        <strong>2. What features sets the NuWave Oven apart from others?</strong>
            <ul>
                <li>
                    Hearthware, the manufacturer of the NuWave Oven, has been manufacturing 
                    countertop infrared ovens since 1997. In fact, we are the manufacturer of the 
                    original Infrared Cooking System. The NuWave Oven is our newest next generation 
                    oven.
                </li>
                <li>
                    Only the NuWave Oven features the patented locking mechanism, which 
                    securely holds the dome, and the power head in place even when the oven gets 
                    hot, preventing them from separating and releasing hot steam that can cause 
                    burns. This is a very important safety feature only available in the NuWave 
                    Oven.
                </li>
                <li>
                    NuWave Oven uses a long lasting 1500 Watt SHEATH HEATER (which can last 
                    up to 30 years) similar to most conventional ovens. NuWave Oven does not use 
                    HALOGEN bulb as a heat source. HALOGEN bulbs will most likely create smoke when 
                    grease splatters, and its life span is shorter. 
                </li>
                <li>
                    The NuWave Oven has a lightweight liner pan for easy portability.
                </li>
                <li>
                    NuWave Oven is the ONLY countertop 
                    infrared oven to win the ChefsBest Award. NuWave has been honored as the Best 
                    Performing by independent professional chefs for eight years in a row.
                </li>
                <li>
                    NuWave Oven also received the seal of approval from the Cooking Club of America with 
                    over 550,000 members. They are the publisher of the well-known and respected 
                    “Cooking Pleasures” magazine.
                </li>
                <li>
                    NuWave Oven also received the National Health &amp; 
                    Wellness Club seal of approval with over 225,000 members, the publishers of the 
                    Health &amp; Wellness Magazine.
                </li>
            </ul>
        <br />
        <strong>3. Where do I find the model number and serial number? </strong>
        <ul>
            <li>The model number and serial number is located on the back of the power head.</li>
            <li>The serial number will start with a letter followed by a series of numbers.</li>
        </ul>
        <strong>
        <br />
        4. It says it can broil, bake, roast, BBQ, Grill, Dehydrate, steam and Air-fry. 
        How do you do these mutli functions, is there a button? </strong>
        <br />
        <br />
        You can do all the above and many more. It all depends on how you prep the food.
            <ul>
                <li>To steam; cover food, sprinkle in a little water and seasoning</li>
                <li>
                    To Air-fry; 
                    coat food with wet mix, roll in cornflakes or bread crumbs, you can also rub in 
                    olive oil or spray pam for more browing. Left over fry foods turn out more 
                    crispy than it was first made.
                </li>
                <li>To Broil; place food closer to heating element </li>
                <li>To roast: place food further from heating element and lower power level </li>
                <li>
                    To Dehydrate: cook on lower power levels and remove immediately to avoid extra moisture
                </li>
            </ul>
        <br />
        <strong>5. Do I need the extender ring to cook a turkey?</strong> 
            <ul>
                <li>Without the extender ring, you can cook up to a 10 lb turkey</li>
                <li>
                    However with the extender ring, you 
                    can increase the capacity of the oven by 50% and cook up to a 16 lb. turkey.
                </li>
            </ul>
        <br />
        <strong>6. How do I remove frozen turkey giblets and what if I want to stuff the 
        Turkey?</strong> 
            <ul>
                <li>Start cooking the turkey breast side down for the first half of the cooking process. </li>
                <li>
                     When you flip the turkey breast side up, the insides should be thawed 
                     enough to remove the giblets.
                </li>
                <li>
                    If you are placing stuffing inside the turkey, 
                    either place it in the last 45 minutes of cooking or if you place it in from the 
                    beginning increase the cook time 3 additional minutes a pound.
                </li>
            </ul>
        <br />
        <strong>7. How easy is the NuWave Oven to clean? </strong>
        <ul>
            <li>Clean up is a breeze.</li>
            <li>All parts easily separate for easy cleaning and, except for the power head, are 
                dishwasher safe. </li>
            <li>Because the oven is self-contained, you never have to worry about being burnt by 
                splattering grease even when cooking bacon. </li>
            <li>To increase the durability of your dome, it is important to wash it immediately 
                after use and when placing in the dishwasher, do not use the heated dry cycle 
                (this will also save on energy too.) </li>
        </ul>
        <br />
        <strong>8. I live in a warm climate. Will the NuWave Oven heat up my kitchen?
        </strong>
        <ul>
            <li>Because the NuWave Oven utilizes the Triple Combo Cooking power, you never have 
                to preheat or defrost again. </li>
            <li>It also does not heat up the air around it, so it doesn&#39;t heat up your kitchen, 
                which makes it perfect for confined quarters; during summers; and in hot weather 
                regions </li>
            <li>You can take your frozen foods straight out of the freezer and right into the 
                oven. </li>
            <li>Since the NuWave Oven uses as little as 15% of the energy of most conventional 
                ovens, the NuWave Oven not only saves you time and energy, but it doesn&#39;t heat 
                up the kitchen. </li>
        </ul>
        <br />
        <strong>9. What types of pans can safely be used in the NuWave Oven? </strong>
        <ul>
            <li>Any cooking utensils that can be used in a conventional oven can also be used in 
                the NuWave Oven. </li>
            <li>Things made out of foil, metals, Pyrex, oven safe cooking bags and even prepared 
                frozen entrée trays are safe in the NuWave Oven. </li>
            <li>If it can go into a regular oven it can go into the NuWave Oven. </li>
        </ul>
        <br />
        <strong>10. Is the NuWave Oven big enough to cook multiple foods at the same 
        time?</strong> 
        <ul>
            <li>
                The NuWave Oven&#39;s triple combo 
                cooking power allows multiple items to all cook at the same time.
            </li>
            <li>
                Normally, it 
                would take about 50 minutes to cook one frozen Cornish hen. If you started all 
                four at the same time, you can cook them all in about 50 minutes.
            </li>
        </ul>
        <br />
        <strong>11. How well does the NuWave Oven cook vegetables and other vegetarian 
        dishes?<br /> </strong><br />
        Making vegetables in the NuWave will help keep a lot of the nutrients in your 
        foods because you use little water and shorter cooking times than other methods 
        of cooking.
            <ul>
                <li>
                	Place vegetables directly on the 4 inch rack when roasting.  
                </li>
                <li>
                	For steaming, loosely wrap the vegetables, with a sprinkle of water to circulate steam around the vegetables.  
                </li>
                <li>
                	To prepare vegetables that are steamed with a roasted flavor, remove the aluminum foil for the last two minutes of cooking time.  
                </li>
            </ul>
        <br />
        From Artichokes to Zucchini, vegetarian dishes are endless.
            <ul>
                <li>	
                    Asparagus brushed with olive oil turn out perfect in less than 8 minutes. 
                </li>
                <li>	
                    For baked potatoes or sweet potatoes, wash potatoes thoroughly place on either rack and cook according to cooking guide or until a fork is easily inserted. 
                </li>
                <li>
                	You do not need to use oil when making vegetables, brush them or shake them in a Ziploc bag with Italian dressing for additional flavor.
                </li>
            </ul>
        <br />
        Place aluminum foil on top of vegetables if they begin to brown too quickly.
        <br />
        <br />

        <strong>12. Does the NuWave Oven create smoke? </strong>
        <ul>
            <li>Because of the synergy created by the triple combo cooking power and because the 
                NuWave Oven cooks foods quickly using less heat, it produces little to no smoke. 
                Moreover, whatever smoke that does get generated is confined in the NuWave Oven.
            </li>
            <li>Under normal household usage, no ventilation system is needed. </li>
        </ul>
        <br />
        <br />
        <strong>13. How much time and energy can be saved with the NuWave Oven?</strong>
<ul>
<li>	The NuWave Oven is rated at 1500 Watts compared to most conventional ovens at 3400 Watts. 
</li><li>	With the NuWave Oven, no pre-heating or defrosting is required, it uses as little as 15% of the energy and cooks most foods up to 50% faster.
</li></ul>
        <br />
        <strong>14. How long has the NuWave Oven been on the market? </strong>
        <ul>
            <li>Hearthware has been manufacturing countertop infrared ovens since 1997. </li>
            <li>We are the manufacturer of the original Infrared Cooking System. </li>
            <li>Do not be fooled by imitators. </li>
        </ul>
        <br />
        <strong>15. What is the NuWave Mini? </strong>
        <br />
        <br />
        With the same versatility and power of the full-sized NuWave but only half its 
        size! Since it uses only 800 watts, it’s great for small kitchens, dorm rooms, 
        boats, RV’s and even tailgating! Plus, the NuWave Mini’s unique design allows 
        you to clip the dome securely to the base making it ideal to take anywhere. The 
        NuWave Mini comes with a full one year warranty.
        <br />
        <br />
        Specs:<ol>
    <li>Weight of Oven: 5.74 lbs.</li>
    <li>Outside Dimensions: 9 inches wide & 12.5 inches tall</li>
    <li>Inside Dimensions: 8 inches wide & 4.5 inches tall </li>
    <li>Cooking power: 800 Watts, 120 volts, 6.67 amps</li>
</ol>
INCLUDES:
<ol>
    <li>Laminated Quick & Easy Cooking Guide</li>
    <li>Powerhead</li>
    <li>Polycarbonate Dome </li>
    <li>Reversible Cooking Rack </li>
    <li>Eco-Friendly Non-Stick Liner Pan </li>
    <li>Base Tray </li>
    <li>Dome Holder </li>
    <li>FREE BONUS: NuWave Mini Complete Owners Manual and Cookbook, and VIP Membership to nuwavecookingclub.com </li>
</ol>
<br />
        Available at selected Retail Stores: Kohls, Shopko, Meijer, Dillards, Kitchen 
        Collection and Walgreens Can also be purchased on mynuwaveoven.com: go to 
        products and click on NuWave Mini
        <br />
        <br />
        <strong>16. What are the dimensions and size of the NuWave Oven(s)? </strong>
        <br />
        <br />
        NuWave Pro
<ul><li>	Outside Dimensions: 15.5 inches wide & 13.5 inches tall 
</li><li>	Inside Dimensions: 6.5 inches deep & 12 inches in diameter 
</li><li>	Weight of Oven: 9lbs. 
</li><li>	Cooking power: 1500 Watts and can fit into a standard household outlet
</li><li>	Amps: 12.5</li></ul>
        <br />
Mini  NuWave
<ul><li>	Outside Dimensions: 9 inches wide & 12.5 inches tall 
</li><li>	Inside Dimensions: 8 inches wide & 4.5 inches in tall 
</li><li>	Weight of Oven: 5.74 lbs. 
</li><li>	Cooking power: 800 Watts and can fit into a standard household outlet
</li><li>	Amps: 6.67</li></ul>

        &nbsp;<br />
        <strong>17. How is NuWave Oven shipped? </strong>
            <ul>
                <li>
                    The oven ships through either UPS, FedEx or USPS.
                </li>
                <li>
                    The oven and its protective packaging are over 16 pounds.
                </li>
            </ul> 
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            <tr>
		        <td>First Name</td>
		        <td>
                
                    <asp:textbox ID="tbFirstName" runat="server" tabIndex="2" Width="128px" 
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            <tr>
                <td colspan="2"><span class="style6">Is there an Apartment or Suite #?<br /> &gt;&gt;If 
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                    if the correct apartment or suite# is not given. PLACE THIS NUMBER IN THE 
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            <tr>
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                <td><asp:CheckBox ID="cbPOBox" runat="server" 
                        oncheckedchanged="cbPOBox_CheckedChanged" AutoPostBack="True" /></td>
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            <tr>
                <td>Zip</td>
                <td><asp:TextBox ID="tbZip" runat="server" MaxLength="7" TabIndex="6" Width="128px"></asp:TextBox>
                </td>
            </tr>
            <tr>
                <td>&nbsp;</td>
                <td>
                    <asp:Button ID="btnSearchZip" runat="server" Text="Search Zip" 
                        onclick="btnSearchZip_Click" />
                </td>
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                <td>
                    <asp:DropDownList ID="ddlCity" runat="server" Width="128px" Enabled="True">
                        <asp:ListItem Selected="True" Value="Click Search Zip"></asp:ListItem>
                    </asp:DropDownList>
                </td>
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            <tr>
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                <td>
                    <asp:DropDownList ID="ddlState" runat="server" Width="128px" Enabled="false">
                        <asp:ListItem Selected="True"></asp:ListItem>
                    </asp:DropDownList>
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            <tr>
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                <td>
                    <asp:DropDownList ID="ddlCountry" runat="server" Width="128px" Enabled="false">
                        <asp:ListItem Value="USA" Selected="True">USA</asp:ListItem>
                        <asp:ListItem Value="CANADA">CANADA</asp:ListItem>
                    </asp:DropDownList>
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            <tr>
                <td>Phone</td>
                <td><asp:TextBox ID="tbPhone" runat="server" MaxLength="10" TabIndex="10" Width="128px"></asp:TextBox>
                </td>
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            <tr>
                <td>Email</td>
                <td><asp:TextBox ID="tbEmail" runat="server" MaxLength="100" TabIndex="10" Width="128px"></asp:TextBox></td>
            </tr>
            <tr>
                <td>Select Payment Type</td>
                <td>
                    <asp:DropDownList ID="ddlPaymentType" runat="server" AutoPostBack="True" 
                        onselectedindexchanged="ddlPaymentType_SelectedIndexChanged">
                        <asp:ListItem Value="" Selected="True"></asp:ListItem>
                        <asp:ListItem Value="CC">Credit/Debit</asp:ListItem>
                        <asp:ListItem Value="EC">Electronic Check</asp:ListItem>
                    </asp:DropDownList>
                </td>
            </tr>
            <tr id="trCCType" runat="server" visible="false">
                <td>Card Type</td>
                <td>
                    <asp:DropDownList ID="ddlCardType" runat="server" >
                        <asp:ListItem Selected="True" Value="V">Visa</asp:ListItem>
                        <asp:ListItem Value="A">American Express</asp:ListItem>
                        <asp:ListItem Value="D">Discover</asp:ListItem>
                        <asp:ListItem Value="M">MasterCard</asp:ListItem>
                    </asp:DropDownList>
                </td>
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            <tr ID="trCCNumber" runat="server" visible="false">
                <td>CC Number</td>
                <td><asp:TextBox ID="tbCCNumber" runat="server" MaxLength="16" TabIndex="10" Width="128px"></asp:TextBox>
                </td>
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            <tr ID="trCCExpDate" runat="server" visible="false">
                <td>Expiration Date (MMYY)</td>
                <td><asp:TextBox ID="tbExpDate" runat="server" MaxLength="4" TabIndex="10" Width="128px"></asp:TextBox>
                </td>
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            <tr id="trECAccHolder" runat ="server" visible="false">
                <td>Name on the Account</td>
                <td><asp:TextBox ID="tbAccHolder" runat="server" MaxLength="100" TabIndex="10" 
                        Width="128px"></asp:TextBox></td>
            </tr>
            <tr ID="trECBankName" runat="server" visible="false">
                <td>Bank Name</td>
                <td><asp:TextBox ID="tbBankName" runat="server" MaxLength="100" TabIndex="10" Width="128px"></asp:TextBox>
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                <td>Account Number</td>
                <td><asp:TextBox ID="tbAccNum" runat="server" MaxLength="25" TabIndex="10" 
                        Width="128px"></asp:TextBox>
                </td>
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            <tr ID="trECRoutNum" runat="server" visible="false">
                <td>Routing Number
                    <br />
                    (no spaces)</td>
                <td><asp:TextBox ID="tbRoutNum" runat="server" MaxLength="9" TabIndex="10" 
                        Width="128px"></asp:TextBox>
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            <tr ID="trECCheckNum" runat="server" visible="false">
                <td>Check Number</td>
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            <tr ID="trECAccType" runat="server" visible="false">
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                <td>
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                        <asp:ListItem Value="C" Selected="True">Checking</asp:ListItem>
                        <asp:ListItem Value="S">Savings</asp:ListItem>
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                        ID="cbShipping" runat="server" 
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            <tr id="trShipLbl" runat="server" visible="false"><td colspan="2"><b>Shipping Info</b></td></tr>		
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                <td>
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                        <asp:ListItem Value="USA" Selected="True">USA</asp:ListItem>
                        <asp:ListItem Value="CANADA">CANADA</asp:ListItem>
                        <asp:ListItem>PUERTO RICO</asp:ListItem>
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                <td colspan="2"><asp:Label ID="lblError" runat="server" Font-Size="Small" ForeColor="Red"></asp:Label>
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